AT&T, SBC and Yahoo! working apart

I want to report that this morning Jim has his email back and http://www.jimandwendy.com/ is back up.
I can still not access this, check for my email or manage my hosted web account or servers. My Yahoo! ID is still not functioning and a call to have it activated resulted in the same thing I have been told since this started -- go online and fill out the abuse report form.

I sent an email to the address for abuse hosting-abuse@cc.yahoo-inc.com that I reported being given in my last blog entry. I did not receive a response. I sent several more -- I have not received a response for any of them.

I have, however, started getting responses from some of the online abuse report forms that I have submitted. Two of them suggested this was a billing issue and to contact billing. They gave me the online URL for contacting billing through the small business site (that I can't do because I have no Yahoo ID) and also a phone number because billing prefers to work on the phone. So I phoned the number I was given for billing.... after a few minutes on hold a recorded announcement came on and said my wait tile was approximately 30 minutes. After 10 minutes of this announcement periodically interrupting the silence a second announcement told of the high level of calls, long wait periods and suggested I access the billing information online. After the recorded announcement delivered the URL -- it disconnected. I called again 4 times -- I was diconnected after 10 minutes on hold 4 times.

I called the customer service/ password reset number. I was told again that I would have to go online and fill out the Yahoo abuse report. I explained that I had done this several times and was receiving the responses saying it was billing not abuse. I was told her report was showing both and she suggested I call the number for billing. I asked her to connect me since I was repeatedly disconnected after 10 minutes. She transferred my call and I was placed on hold. This time I at least got music -- and Jim and I listened to over 90 minutes worth of it before my call was finally answered. My immediate opinion,however, was that it could well have been worth the wait. Not only was he listening to the details of what happened but he was trying to determine why and come up with a fix. He determined immediately that there were no billing issues and discussed the sequence of events that had transpired. He located a note on his records that the account had been 'cancelled by user'. He attempted to reset the domain for jimandwendy.com and also the email servers but was unable to because my Yahoo ID would not allow access. He escalated the problem and said he would make sure it was looked at and resolved.
While we were on the phone he contacted password reset and asked them to reset my ID. Despite the fact that I had an email from abuse saying it was a billing issue, and I had the billing department requesting the account be reinstated, it still could not be done. This time we were both told to complete the online form to contact Abuse.
This morning Jim announced that his email was working again. I tried www.jimandwendy.com and it worked. An email sent to myself at wendy @jimandwendy.com has not yet bounced.

BUT, I still can not access my email. Outlook continues to report an error in logging in. When I go to jimandwendy.com and attempt to access my webmail I get a Yahoo login screen that does not accept my user name or password. I click the password reset link and I am told it can't be reset online. I call the help number and I am told my User ID was terminated by abuse for a TOS violation and to go to abuse and complete the online form. Repeated attempts at disclosing the fact that I have done this and have a handful of replies resulted in being told -- you will have to fill out the online abuse form and report this to them. I was told I would receive a reply in 24 hours.

At the time of this writing it has been 123 hours (6+ days) since the first time I was told this. Emails sent to my address are no longer bouncing but instead are going to aserver where they can not be picked up.